Legal

Privacy policy

Last updated 2 November 2026

This policy explains how Chefzi handles personal data on this website. It is written for the United States and follows the applicable US privacy laws. Chefzi is the controller for the demo and contact form on this site.

What the demo form collects

The form at /demo, and the same form on the contact page, collects and stores:

your name
the business name
your email
your phone number, stored as a US number
your message, if you write one
the ZIP code or town, and a ZIP code taken from that line when one is there
the cuisine, the ordering system you use now, the number of locations, and the best time to call
that you ticked the box to be contacted about the enquiry
the page address, the page that referred you, any UTM tags in the page address, your IP address, and the browser’s user agent

We use these details to reply to the enquiry. We do not sell them. A field that is only there to catch automated submissions is not stored.

Lawful basis

We rely on two bases in Article 6 of the applicable US privacy laws.

Consent, Article 6(1)(a). The form asks you to tick “Chefzi can contact me about this enquiry.” We rely on that consent to phone and email you about the enquiry. You can withdraw it at any time by writing to info@getchefzi.com. Withdrawing consent does not affect a reply we had already lawfully sent.

Steps before a contract, Article 6(1)(b). We use the same details to answer the request and, if the business goes ahead, to set up the ordering service.

How long we keep it

We keep the enquiry so we can answer it and, if you become a customer, so we can set the account up. The system has no automatic deletion date. Email info@getchefzi.com and ask us to delete it, and we will delete the enquiry from the live database unless a law requires us to keep a record. We do not apply a fixed retention period of our own.

Processors

Three processors handle a demo enquiry:

Cloudflare hosts this website. Railway hosts the API that receives the form.
Supabase hosts the Postgres database that stores the enquiry, in the United States (eu-west-2).
Resend sends the notification email to info@getchefzi.com.

We do not pass the enquiry to an analytics service.

Your rights

You can ask us for a copy of the enquiry, for a correction, for deletion, or for us to restrict how we use it. Where the right applies, you can ask for a portable copy. You can withdraw the consent you gave on the form, and you can object to further contact about the enquiry. Write to info@getchefzi.com. We may need to confirm the request is yours.

Privacy questions

Cookies

Our marketing website uses only essential cookies and cookieless analytics (Cloudflare Web Analytics, which sets no cookies and does not track you across sites). We don't use Google Analytics, advertising pixels or other tracking cookies. The cookie policy has more detail.

The WhatsApp button opens a chat with a fixed message. It does not send the demo form. WhatsApp receives that chat only if you choose to open it.

If you become a customer

A restaurant account stores the business name, address, phone, email, and a password hash, plus the menu, hours, zones, discounts, website content, and photos the restaurant uploads. An order stores the diner’s name, phone, email if they give one, the delivery address when they ask for delivery, the dishes, and how they paid. Card numbers are not stored by Chefzi. The same Railway API and Supabase database hold this account data. Deleting the restaurant account removes the restaurant, its menu, orders, reservations, and devices from the live service. The owner does that from the account deletion page on the Chefzi service, with the owner email, the password, and the restaurant name typed exactly, or by writing to info@getchefzi.com.

Subscription billing

Paddle.com is the Merchant of Record for Chefzi subscription orders. When a restaurant buys a subscription, Paddle collects and processes the billing details (name, email, address, payment details and tax information) to bill the subscription, handle tax, invoices, refunds and customer service. Paddle acts as an independent controller and data processor for that purchase under its privacy policy. Chefzi does not store card numbers.

Contact

Privacy questions and deletion requests: info@getchefzi.com.